Reference

Privacy Policy for Your rapi99 Account

Q: Can I ask rapi99 to correct my account data?

Yes. Contact live chat, WhatsApp, or privacy@rapi99.xyz and tell us which field is wrong. We verify your account name, registered phone, and one recent account detail before applying a correction.

Q: Can I request a copy of my account data?

Yes. Email privacy@rapi99.xyz with your username, registered phone, and the data range you need. We may ask extra account questions before sending data tied to payments, devices, or login sessions.

Account privacy is part of the rapi99 lobby flow: we explain what we collect when you create an account, log in from mobile Chrome, enter Sweet Bonanza, or…

Account data useCookie choicesDANA, OVO, GoPay, QRIS09:00-01:00 WIB support

Explore The Lobby Read FAQ

Your Privacy Policy with Local Payment Context

rapi99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Privacy starts before your first wallet move. We collect the data needed to create your account, confirm login safety, process DANA, OVO, GoPay and QRIS records, and keep a clear history for disputes or account checks. When you open the Live Dealer Lobby, Sportsbook, Rocket Crash,

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or slot rooms, we may record session time, device type, IP range, game category, and wallet status so the account panel stays accurate. Access depends on local law, and the way we keep or share data may change when a payment partner, fraud-control vendor, or lawful
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request requires it. We do not sell your account data. We share only what is needed for account service, payment processing, security checks, and support follow-up.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Indonesia Support Paths

Privacy questions need a direct route, not a copied answer. Our support desk is open 09:00-01:00 WIB through live chat, WhatsApp, and [email protected], so you can ask what data we hold, correct a phone number, or raise a payment-record concern. If you contact us from Semarang after a QRIS payment, include your account name, transaction time, and device used so we can find the right record faster.

Team online

Live chat

Use live chat inside your account for quick privacy requests during 09:00-01:00 WIB. We ask for your account name and one recent login detail before discussing wallet records or device sessions.

WhatsApp support

Message our WhatsApp desk when you need help updating a phone number, email address, or payment label. We never ask you to send your password, OTP, or full card-like wallet secrets.

Privacy email

Send longer requests to [email protected] when you want a data export, correction, or removal request. Include your username, registered phone, payment rail, and the account step you want checked.

ACCOUNT CARE

How We Handle Privacy Requests

Good privacy practice shows up in small account steps. When you open Account > Security > Active Sessions, you can see device sessions we use to protect sign-ins and investigate account changes.

Account data

We collect registration details such as username, phone number, email address, and account status. These fields let us confirm ownership before changing privacy settings, payment labels, or contact details.

Payment records

DANA, OVO, GoPay, and QRIS activity may include transaction ID, time, amount, wallet label, and status. We use those records to match deposits, withdrawals, and support cases.

Cookie controls

Cookies help remember login state, language choice, and page behavior. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data, then log in again.

Device checks

We may record device type, browser, IP range, and session time when you access Sweet Bonanza, Fishing God, or the Sportsbook. These checks help spot account access that does not match your usual pattern.

Retention period

We keep account and payment data for the period needed to run the service, handle disputes, meet record duties, and protect the account. Removal requests are checked against those needs first.

Change requests

You can ask us to correct, export, or remove account data through live chat, WhatsApp, or [email protected]. We verify ownership before making changes that affect login, wallet, or payment records.

Privacy Policy Answers Before You Join

Privacy terms should be clear before you open an account. These answers explain what we collect, why payment records matter, how cookies behave on mobile browsers, and how you can contact us. If your request involves access or eligibility, our answer will use where local law permits and follow the account checks described in this policy.

We collect your username, phone number, email address, password record, device details, and account status. We use this data to set up access, confirm ownership, protect sign-ins, and respond to privacy requests.

Yes. We may keep payment rail, transaction ID, time, amount, and status for DANA, OVO, GoPay, and QRIS. Those records help match wallet activity, answer disputes, and confirm account ownership.

Cookies can keep your session active, remember language choice, and help us spot page errors. On Chrome, you can clear them through Settings > Privacy and security > Clear browsing data, then sign in again.

Yes. Contact live chat, WhatsApp, or [email protected] and tell us which field is wrong. We verify your account name, registered phone, and one recent account detail before applying a correction.

Yes. Email [email protected] with your username, registered phone, and the data range you need. We may ask extra account questions before sending data tied to payments, devices, or login sessions.

We keep records for as long as needed to run the account, process payments, handle disputes, support security checks, and meet lawful record duties. Removal requests are assessed against those needs first.

Open live chat during 09:00-01:00 WIB or message WhatsApp with your account name, device type, and last known login time. We can check Active Sessions and help secure your account records.

Privacy Policy for Your rapi99 Account

Privacy Help Through Indonesia Support Paths

Live chat

WhatsApp support

Privacy email

How We Handle Privacy Requests

Account data

Payment records

Cookie controls

Device checks

Retention period

Change requests

Privacy Policy Answers Before You Join

01 What data does rapi99 collect when I create an account?

02 Does this Privacy Policy cover DANA, OVO, GoPay, and QRIS?

03 How do cookies work when I open the lobby on mobile?

04 Can I ask rapi99 to correct my account data?

05 Can I request a copy of my account data?

06 How long do you keep privacy and payment records?

07 Who can I contact if my account access looks unusual?

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